Privacy and Booking Policy
In providing you with our services, Take A Peek will collect only a limited amount of your personal data with your consent. We are compliant with UK data protection law and follow medical confidentiality guidelines issued by professional bodies.
We are committed to keeping your personal information secure. We have in place physical, electronic and operational procedures intended to safeguard and secure the information we collect. All our website data is held under SSL to ensure transmitting of the data remains encrypted between our server and browser.
Information we may hold about you
Medical information will be kept confidential, it will only be disclosed to those involved in your treatment and care.
When we collect your information
Information about you is collected when you engage with Take A Peek Ltd booking an appointment online, contacting us via telephone or contacting us by email.
In order to provide you with a high standard of care we need to hold personal information about you. This personal data comprises:
Personal details such as your full name, date of birth, address, email address and telephone number
Information about the treatment that we have provided or propose to provide and its cost
Notes of conversations/incidents that might occur for which a record needs to be kept
Records of consent to treatment
Any correspondence relating to you with other health care professionals
Using your information
We use your personal information to provide you with our services and to improve and extend our services. We will always ask you for your consent to use this personal information, which will be kept as part of your medical records. If you change your mind, you can withdraw this consent at any stage. We do not use your information for any marketing purposes.
Information about you may be shared with other healthcare professionals such as your General Practitioner, Hospital Consultants, Therapists and others involved in your care with your consent. We ensure that the confidentiality and security of your personal information is protected by contractual restrictions and service monitoring.
We will only keep your personal information for as long as is necessary and in accordance with UK law.
Your Rights Under GDPR
You as an individual have rights as follows:
The right to be informed about processing of your personal data
The right to have your personal data corrected in case of inaccuracy and to have incomplete personal information completed.
The right to object to processing to processing of your personal data
The right to restrict processing of your personal data
The right to remove of your personal data
The right to request access to your personal data and information about how we process it.
The right to move your personal data (Data Portability)
The right to withdraw consent.
If you wish to exercise any of the rights set out above, email us: firstname.lastname@example.org
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
If you would like to know more about how we use your information or if, for any reason, you do not wish to have your information used in any of the ways described above, please contact us by email at email@example.com
If you require your personal records that are kept by Take A Peek, email firstname.lastname@example.org. We may ask you to provide additional information or documentation to confirm your identity, or if you are seeking to access personal information of another individual, proof of their consent or your legal right to receive their personal information.
If you would like us to remove or correct (where justified) any inaccurate information, please let a member of our staff know by email: email@example.com
If you have any data protection queries, aside from your medical record, please contact us at firstname.lastname@example.org or write to us – Data Protection Officer, Take A Peek Ltd, 31-33 Lynton Way, St Helens. WA10 6EQ
When Booking your scan, please consider the following:
Inform us if you have accessibility needs or requirements
Advise us if you require a translator for your appointment